Terms & Conditions
All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. If a User submits a request on the Site to purchase printing products, design services or other services, the User agrees that all charges, taxes and shipping/handling fees will automatically be charged to the credit card or paid by User with an approved payment method. Such amounts will be posted on this Site. After a print job has been sent to Kybu, LLC.’s prepress department, the customer is responsible for paying the entire amount of that print job along with applicable taxes and shipping/handling fees, unless otherwise noted. Please note that no work will proceed on any print job in your order until full payment is received by Kybu, LLC..
Kybu, LLC. is required to collect s(7%) sales tax on purchases shipped to Florida. If a customer is tax exempt, the exemption certificate must be sent or faxed to us. Tax is calculated based on the printing and finishing product subtotal. If tax was charged on your order and you would like to claim tax-exempt status, you can request an adjustment for the amount of sales tax charged by sending in documentation of your tax-exempt status.
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed. Quotations are based on the accuracy of the specifications provided. Kybu, LLC. can requote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with Kybu, LLC. are to the client’s knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.
ALL SALES ARE FINAL. Due to our fast turnaround, we process orders as soon as they are “ok to print” by the customer or as soon as we receive complete files. If there is an error and/or defect, as determined solely by us, we will re-print the order at no additional cost to you and we will match your selected shipping method. If is the customer’s fault, they will be 100% responsible. Minor imperfections will not qualify as errors this imperfections include, but are not limited to, roller marks, light ink offsetting and hickies. If a refund / reprint is granted, you must return the entire order that was sent to you unused. Customer must notify Kybu, LLC. within 24 hours upon order acceptance of any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 15 days (at their own expense) from the time when the ordered product delivery was taken. To request a refund / reprint, you must register your claim by email to [email protected]. After we review your file, one of our representatives will contact you regarding your claim.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”) are the sole responsibility of the person from which such Content originated. This means that you, and not Kybu, LLC., are entirely responsible for all Content that you use from Kybu, LLC. Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Kybu, LLC. or any third party does not control posted by Customers and does not guarantee the accuracy, integrity, or quality of the Content Under no circumstances will Kybu, LLC. be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.
You acknowledge that Kybu, LLC. Inc. does not pre-screen Content, but that Kybu, LLC. and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Kybu, LLC. may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Kybu, LLC., its users and the public.
Next business day turnaround: All jobs in by 10:00 AM will be ready the next day by 6:30 PM, problem jobs or jobs that require proofs won’t be considered as next business day, turnaround begins when we receive proof approval. Business days are Monday through Friday. Holidays, Saturdays, and Sundays do not count when calculating turnaround.
For printing jobs that do not have complete digital source files provided, printing turnaround begins when we have your print-ready file(s) for your print job, not from when the order is first submitted. Our process takes two to three business days for production excluding shipping. Factors such as mechanical breakdowns and shipping company practices are out of our control and we cannot be held responsible if they affect a shipment from arriving “on time”. Orders submitted Saturday or Sunday will be processed on Monday.
Please note that Kybu, LLC. offices are closed Saturdays, Sundays, and Holidays. As a result, these days are not considered when calculating printing turnaround time. In addition, printing turnaround time does not include shipping transit time, and you should allow additional business days for delivery based on the shipping method you selected. Arrival dates are calculated by adding the printing turnaround time to the shipping transit time. Business days are Monday through Friday. Holidays, Saturdays, and Sundays do not count when calculating turnaround.
Once a job has been sent to press, the process is final and changes cannot be made. Our prepress department checks most artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting to Kybu, LLC.. Please proofread all text, make sure All artwork or designs and images must be provided in CMYK format. Kybu, LLC. is not responsible for any color shift that occurs in conversions from RGB to CMYK or PMS Pantone colors to CMYK color modes.
All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. Kybu, LLC. is not responsible for images printed as fuzzy, distorted, or pixilated due to customer provided artwork.
Kybu, LLC. is not responsible for any color shift in converted photographs (RGB images) with black, near black, or gray tones. Color shifts from a perceived black or gray must be addressed prior to file submission. Proofs do not guarantee black, near black or gray final output.
Under these Terms and Conditions, you agree that you will NOT upload any artwork files consisting of the following material: any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable.
Please review your order prior to submitting. We do not accept changes to orders that have been placed. Customer is fully responsible for final proof and layout approval prior to the printing process.
Kybu, LLC. is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on customer files.
You can cancel your order prior to Approval. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. Please allow up to 10 business days for the monies to be credited to your account.
Orders may not be cancelled or refunded once they have gone into production or any process thereafter. Absolutely no refunds will be issued once an order has been Plated or any process, thereafter, including but not limited to Printing, Coating, and / or Finishing.
Once the order has been placed successfully, No Refunds are issued for Creative Services.
Kybu, LLC. is not responsible for any duplicated orders that are placed on our web site due to the customer mistake.
You are solely responsible for your use of Content in combination with any other images, graphics, text, or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Kybu, LLC. to print Products on your behalf.
By submitting the above document to Kybu, LLC. “I agree to the following terms”.
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors.
It is the client’s responsibility to maintain a copy of the original computer files and artwork. Kybu, LLC. is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until Kybu, LLC. can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. Kybu, LLC. does not save your work for longer than it takes to produce the final product.
Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current rates.
Claims for defects, damages, or shortages must be made by the client in writing within 48 hours of receipt of your final printing job. If no such claim is made, Kybu, LLC. and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that Kybu, LLC. performance has fully satisfied all terms, conditions, and specifications. You must inspect the product upon receipt. If any of the product is used, then a claim is null and void. Should your job contain manufacturing errors and/or defects (as determined by Kybu, LLC.), Kybu, LLC. would rerun your job at no charge.
All materials we create in producing your printed product are the property of Kybu, LLC. Although these materials will NOT be sold or given to any other party, we reserve the right to distribute free samples of your printed product. Please note that your printed product or images used for your printed product will not be used in any national advertising without your prior written consent.
Kybu, LLC. is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Electronic proofs do not show transparency and over print issues neither do they show color change from RGB to CMYK.
Application of UV Coating may affect or change the appearance of the printed colors. Kybu, LLC. is not liable for the final color appearance of a UV product/s. Kybu, LLC. reserves the right to change the paper quality and/or type at any time, without notifying its customers.
Please note that we accept no responsibility for color variations between submitted print-ready images and the actual artwork or product they represent. Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a “pleasing color” variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance. However, be advised that Kybu, LLC. does not guarantee color matching.
If your job is color critical, you must request a color proof which is an additional service not included in the prices advertised on this website. If you have purchased our color proof service and received prints that do not resemble the color and/or positioning on the final proof – we will reprint the job at no charge. We reserve the right of final judgment in matching the color proof to the prints. Please note that Kybu, LLC. cannot guarantee color reproduction for your print-ready files if you: (a) did not request a hardcopy proof; or (b) purchased a product that does not feature a hardcopy proof option.
Acceptable File Types
Files submitted must be of either TIFF, JPEG, PDF or EPS format, all layers flattened, and fonts converted to outlines.
Kybu, LLC. assumes no responsibility for delays caused by delivery carriers or any damages resulting from the failure to receive a job on time.
Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc. We are unable to combine orders for shipment. Each order submitted is considered an individual shipment. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.
Due to our quick turnaround, shipping methods selected on our online ordering page are final and cannot be changed once the order is submitted. We will not upgrade or change the shipping method that was selected on our online ordering page. Also, we will not use any other form of shipping that is not one of our pre-determined shipping options. We will not use client’s account numbers, regardless of the carrier for the shipping of orders.
Kybu, LLC. shipment and delivery dates and prices calculated based upon estimates provided by our suppliers and Kybu, LLC. reserves the right to make changes to this Prices at any time without prior notice.
Kybu, LLC. can only use its own shipping account and will not use customer provided account numbers for any couriers. Orders must be shipped at whole quantities and may not be split up. Please note that we do not ship to P.O. Boxes.
Kybu, LLC. is not responsible for 3rd party shipping errors, omissions, or damaged shipments.
Customer Supplied Incorrect Address
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Kybu, LLC. will reship the package with corrected address and charge an additional shipping fee for the shipment.
Transfer of Tittle
You understand the shipping terms are FOB shipping point, which means ownership transfers once we deliver any printed products to Kybu, LLC.’s shipping carrier.
Printing Over/Under Runs
Kybu, LLC. will always print the desired quantity or more than the desired quantity. As far as final size, this may vary slightly. Normal printing standards are about 1/8th of an inch. This means if you submit a 4 x 6 the final size can really be as small as 3 7/8 x 5 7/8 (3.875 x 5.875). The generally accepted trade practice is plus or minus 5%. All packages are weighted before departure and meet our weight specifications for the amount packaged. Kybu, LLC. reserves the right to 5% over / under run.
Right to Subcontract
Kybu, LLC. shall have the right to assign any portion of the work required to another contractor.
Because of the nature of gang run style printing Kybu, LLC. shall not be held responsible for the following : variation in color, cutting variations, cutting issues, size discrepancies (over/under), and etc. Customer acknowledges that they are receiving gang run style printing at a substantial price discount and expedited delivery times and thus said printing will not be held to the same standard as traditional offset lithography nor generally accepted printing standards. While every effort will be made to satisfy our customer’s needs, requests for reprints or credits based on quality issues will not be recognized.
If you use this Site to submit Requests for or on behalf of a third party (“Third Party”), you are responsible for any error in the accuracy of information provided in connection with such use. You must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site. Each User using this Site for, or on behalf, of a Third Party agrees to indemnify and hold each Covered Party harmless from, and against, any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third Party’s or the User’s failure to fulfill any of its obligations as described (above). The User is directly responsible for any Request submitted, including related fees, charges and performance obligations.
Kybu, LLC.’s liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. Kybu, LLC. warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. Kybu, LLC. makes no other warranty and no actions or words of Kybu, LLC. or its officers, employees or agents shall constitute a warranty. In no event shall Kybu, LLC. or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Kybu, LLC. has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Kybu, LLC. or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Kybu, LLC. be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
Kybu, LLC. is based in Miami, Florida. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in in Miami, Florida. You agree to submit to the jurisdiction of in Miami, Florida. courts and agree that venue in these courts is proper in any such legal action or proceeding.
Subject To Changes
We reserve the right to refuse service without disclosing a reason.
Prices are subject to change without further notice.